These days, thinking of your career solely in terms of
duties, tasks and even promotions is outdated, firmly inside the box and not
really beneficial to providing the most bang for your proverbial buck.
Think of how Amazon operates. They market their products; they
ship products, hire people. They don’t have the time to consider one task,
complete said task before operating in another area and neither do you! Go with what works and adapt your philosophy for
your job search.
1st - YOU are the company and here are a couple
of ways to Plan your career:
·
Marketing
YOU: Focused and specific numbers driven content extolling your
achievements should be the rule not the exception and rid yourself of empty
statements such as “Exceptional communication skills, written and verbal.”
Think about where you can best market yourself to maximize your exposure, to
offer advice and trumpet YOU, show don’t
tell them how great you are.
·
Think
long and short-term strategy: Where can I be and how can I get there in the
next year? What does success look like and how can I achieve
it in the next months, year, five years? There are all sorts of blogs telling
you what to do but until YOU
determine your specific goal, you’ll need a compass to find the way.
·
Constantly
be innovating: How can YOU improve a process at work? Start thinking in
terms of solutions and not merely the problem. If a department is underperforming, try and
figure out the root cause instead of focusing on the easy answer that it must
be training.
2nd - Tying your goals to an organization that
may be moving on without you is a great way to get left behind.
·
This doesn’t mean your only option is to start
your own company
·
It doesn’t mean strictly chasing the
almighty dollar
·
It does
mean setting goals for individual achievement aligned with corporate
achievement such as:
o
Managing your accounts so that you minimize fee payouts
o
Increasing sales on a quarterly basis
o
Decreasing lost department production by 5, 10,
15%
o
Finding ways to save the company money
3rd – Begin to think in terms of achievement.
Move past believing you are “doing your
job” and find the accomplishments in your daily, weekly and annual work:
·
Service level goals if in customer service: 90%
of calls answered in 20 seconds or less for 3 consecutive quarters.
·
Amount of client contacts you’re making daily,
weekly, monthly
Figuring out what you want can help determine your career
next steps. Figuring that out and marketing that in multiple areas can lead to
achieving the success you want, at least getting on the proper path.
Daryl M Williams, MBA,
M.S., is an adjunct professor, teaching Organizational Development, Change Management, HR, Career
Planning and Management as well as a Higher Education and Contact Center
Manager and Career Coach. He is passionate about providing information to assist
friends, family, students and alum in professional development and uses his
management experience in Fortune 500, non-profit and private corporations to
inform his decisions. Feel free to connect via LinkedIn.
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